I want to build an AnyCompany Group Customer Voice and Strategic Insights platform spanning its fictional retail, wholesale, food, digital, and financial-services customer journeys.

<business_objective>
Create a customer-feedback platform that converts survey responses into decision-ready insights for AnyCompany Group and Business Unit leaders. The platform must help leadership identify customer priorities, churn risks, experience gaps, and accountable improvement actions.
</business_objective>

<customer_experience>
- Clean branded landing page
- Mobile-responsive survey
- Rating scale, multiple choice, and open-text questions
- Optional customer segment and product fields
- Consent/privacy notice
- Thank-you page after submission
</customer_experience>

<executive_dashboard>
- Total responses and response trend
- Overall satisfaction and recommendation score
- Results by customer segment, product, region, and period
- Top experience drivers
- Churn-risk or dissatisfaction signals
- Theme analysis for open-text responses
- Strategic opportunity and risk summary
- Action register with owner role, due date, status, and evidence
- Filters and CSV export
</executive_dashboard>

<governance>
- Do not collect unnecessary personal data
- Sanitize all input and prevent script injection
- Separate public survey and admin dashboard
- Provide basic authentication/access-control design for admin features
- Include data retention and deletion guidance
- Use fictional sample responses only
</governance>

<technical_requirements>
- Deploy-ready application
- Clear README with local run, build, test, and deployment steps
- Responsive and accessible interface
- Validation, empty states, loading states, and descriptive errors
- Automated tests for survey submission and dashboard calculations
</technical_requirements>

<execution_process>
First, refine this into an implementation plan that includes architecture, data model, pages, acceptance criteria, privacy controls, and delivery phases. Do not create files yet. Wait for my approval.

After approval, delegate the implementation to @Kiro. Build, test, and verify the complete application in a new project folder. Do not deploy externally without separate approval.
</execution_process>
